ICT Vacancies For Help Desk Assistant - ICDC Jobs In Kenya

Industrial & Commercial Development Corporation (ICDC) is the premier DFI established in 1954, to facilitate economic development of Kenya through Equity and Debt financing.
The Corporation invites applications from suitably qualified and experienced professionals to fill in the following vacant positions:-

Position: Help Desk Assistant

Role Purpose:        
To install, maintain, upgrade and repair all ICT equipment for the Corporation.
Primary Responsibilities: 
    Implement the preventive maintenance plan
    Monitor and maintain hardware for optimal performance
    Check that ICDC staff adhere to Corporate software and hardware configurations standards and report anomalies
    Repair, upgrade and test hardware to meet customer specifications
    Create and maintaining standard desktop setup
    Provide basic training to users on usage of the hardware and office software
    Manage ICDC automated help desk
Person Specifications
Academic Qualifications
    Possess a Diploma in Computer Science/IT or related field from a recognized university
Professional Qualifications  
    Possess a relevant diploma or certification in MCSE, A+, N+   or related field
Experience
    At least two (2) years’ experience with maintaining desktops, peripherals and servers
Skills/Attributes
    Understanding and usage of Windows Operation System, email systems and Ms Office is a must
    Ability to analyse, identify and resolve Hardware and office application problems
    Good interpersonal, writing, communication and customer care skills
    Team player and strong leadership
    Ability to work under pressure and meet deadlines
    Should have excellent organisational skills and analytical skills
How to apply
Interested candidates should send a written application letter enclosing a copy of a detailed curriculum vitae, copies of academic and professional certificates, testimonials and quoting current and expected salary to the undersigned not later than 26th June 2013.
HR & Administration Manager Industrial & Commercial Development Corporation (ICDC)
PO Box 45519 00100
Nairobi
Email: hr@icdc.co.ke
Only shortlisted candidates will be contacted.