Position: Operations Manager
Industry: Records Management
Location: Nairobi
Our client, is the leading records and information management
solutions provider in the Middle East and Africa, operates from 15
offices in 12 countries developing secure, innovative and customized
solutions that address the full information life-cycle, meeting the
needs of corporate and government clients across an extremely broad
range of industries seeks to recruit an Operations Manager.
We are particularly looking for a candidate with ability to develop
and continually improve the operations and project management methodology and best practices
Duties and Responsibilities
Developing, maintaining and continuously improving the records
management and operations project management methodology inclusive of
tools, templates processes and best practices
Reviewing areas of responsibility to increase productivity and improve efficiency
Ensuring all work is performed by the specified turnaround time
Ensuring efficient allocation and utilization of manpower, equipment and resources.
Communicating and interacting with employees to optimize task performance while maintaining a high level of morale.
Providing leadership to the team, set a personal example for others to emulate
Managing efficient, timely and accurate fulfillment of orders, custom
assembly, processing inquiries, shipping, and inventory control
Managing the process of solutions delivery ensuring implementations are completed on-time and within budget
Ensuring customers are kept fully informed throughout the implementation process and that expectations are met
Ensuring project closure inclusive of complete documentation and execution of final customer acceptance
Qualification and Experience
Desired certificates and/or knowledge: PMP
Bachelor Degree in Business Administration/Management or any related field
This position will require exceptional proven and effective analytical,
interpersonal planning and organizational skills. Records and
information management experience a plus
Demonstrated knowledge of workflow analysis and/or prior consulting, solution sales or solution sales support background
Minimum of 2 years of relevant information management, records management and document management operations
Knowledge of Records management software and document imaging software (i.e. Oneil , Kofax, )
Strong communication skills – both verbal and written, bias for action /
self-starter / self motivated, strong background in computer software,
hardware and networking
Experience in Document Management and content management Solutions is strongly preferred
To apply, send your CV only to jobs@flexi-personnel.com before Friday 5th July 2013.
Clearly indicate the position applied for and your minimum salary expectation on the subject line.